Frequently Asked Questions
Everything you need to know about your Elite Eleven experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking link via email once your order has been dispatched.
What is your return policy for activewear?
We offer a 30-day return policy for all items that are unworn, unwashed, and have the original tags attached. Please note that for hygiene reasons, socks and undergarments cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide. Our high-performance fabrics vary in compression, so we recommend checking the specific measurements or reaching out to our support team for personalized advice.
Do you offer international shipping?
Yes, Elite Eleven ships worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna for your convenience.
How should I care for my Elite Eleven gear?
To maintain the quality of our technical fabrics, we recommend a cold machine wash with similar colors. Avoid using fabric softeners and do not tumble dry; air drying is best to preserve elasticity.